intermitent grinding noise on agitation cycle

by John
(West Hartford CT)

GE MODEL WBSR3000G2WS SERIAL NUMBER DS121854G
APPROXIMATELY TWO YEAR OLD

I wrote yesterday regarding the noisy washer. I removed the front cover in an attempt to lube the cups as you suggested. After removing the front I saw piles of metal filings on the bottom of the washer. I started a load to see if I could see if something was scraping. The best I can describe it is the large metal pulley that the "v" belt spins on is moving across, intermittently, the top of a metal rivet or bolt that is fasten to the bottom of the washer on the right side. The washer appears to otherwise function properly. I did, in my research, read about faulty aprons that can't support the tub in GE Hydrowave washers. I'm not sure that this is the problem because the washer is not that old and we do not do that many loads a week. I did notice that the tub is tilting slightly to the right, which is the side of the pulley that is scraping against the bottom of the washer. The dampening straps and suspension rods all appear to be functioning. Any help would be appreciated.

Find your part:

Answer

Hi John,

I am sorry when I looked your model number up yesterday it showed up as one of the older GE models. Looking at your pictures it is oblivious it is newer than what I was thinking. Sorry about the misunderstanding because if I had seen the correct parts breakdown I would have pointed you to this. You gave me the correct model number it is just when I looked it up they didn’t have yours listed so I looked at the closest match.

This is the sagging apron problem you researched on. I wrote an article on this problem on this website. Here is the link

GE HydroWave Washer Noisy
Scroll down to the sagging apron section.

This is a design flaw, and almost every model made in this time frame did this. The apron will sag down to the point that the bracket on the motor will hit the bottom of the washer.

If you call GE and tell them you have the sagging apron issue they may send you the part. The part number is WH49X10065.
You don’t have to worry about lubing the suspension cups.

Thank you,
Shawn/administrator