washing machine door wont lock

model # WSXH208V1WW

My washing machine door will not lock so it wont run.

If I hold the door closed it will run if i let go it will stop. So is it the latch on the door or the part the latch gos into?

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Answer

Hi,

The part on the door is not likely bad. The door lock that the latch goes into can be bad but since when you press on the door it works I would look into reasons why the door isn’t closing correctly. It may be that the door hinge is bent or sometimes the screws in the door hinge will come loose and all you have to do is tighten them. If the door hinge is bent you can try bending it back but don’t put a lot of force on anything because you may break something else and make matters worse. You may end up having to replace the door hinge. If you determine that the door is closing fine but you still have to press in on the door for it to work then replace the door lock assembly.

Thank you,
Shawn/administrator