Spin cycle on washer shakes / rattles excessively

by Chris
(Canada)

Kenmore Elite HE3 Front Loading Automatic Washer
Model: 100.42832 200

I am currently having an issue during the spin cycle where the machine will shake / rattle excessively. This is occurring for all loads - big or small. All other functions / cycles of the washing machine appear to be in working order.

I have confirmed that the machine is level, the drum appears to be level, there are no broken springs and the shocks appear to be in good working order.

One additional thing I did notice is that during the "heavier" loads (ie: jeans) the spin cycle _sometimes_ does not function. So when the load is complete and I go to move the clothes to the dryer, the clothes are completely soaked. That said, I am suspecting that the spin cycle did not function as I do not recall hearing the shaking / rattling during these times when the clothes are completely soaked when the load completed. That said, I have not specifically sat and watched a load of jeans go through a full wash cycle.

Does anyone else have some ideas at what could be causing the washing machine to shake / rattle excessively during a spin cycle?

Thanks...

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Answer

Hi Chris,

This is the most common complaint with front load washers especially if they are on pedestals. There are a few things to check. First check to make sure the floor is stable and not giving. Make sure all the feet are touching the flood solidly. If so correct these problems.

They make anti vibration pads that can take care of some minor vibrations. You can try it but I really don’t think this will completely resolve your problem.

It is very hard to tell if the shocks are bad or not so if you don’t find any thing else try replacing the shocks.

Take the back off and make sure the large pulley is tight on the shaft. If there is any play the washer will vibrate.

At times the spin basket will become out of round or off balance. Open the door and place a pin near (about a ¼ inch) the basket and rotate the basket by hand. Judging by the gap between the basket and the pin while it is rotating. The tub shouldn’t wobble up and down or front to back more than ¼ inch. If it is wobbling more than ¼ inch the spin basket is bad. I hope this isn’t your problem because this is very expensive but I have seen it a few times.

If the machine vibrates too much the computer will either shut it down or slow it down which will account for the dripping wet clothes.

Front Loader Washer Vibration Problems

Thank you,
Shawn/administrator