No high spin or drain, low spin & drain work fine
(Coon Rapids, MN USA)
I've got a Whirlpool Gold Ultimate Care II, Quiet Wash Plus. model number: GST9675JQ0.Answer
When using the normal wash setting everything works fine until the High spin/rinse cycle. All it does is spray the water but will not spin or pump out the water. I've tried the other three settings (Casual, Extra Delicate, and Hand Washables) and they all work normal. The only difference between these settings appears to be that only the normal wash cycle uses high spin. Everything else uses low spin. I did just recently wash a comforter that was pushing the load capacity limits of the washer but even the drain pump won't work now on normal wash; high spin.?
Hi John,Replacement parts in WHIRLPOOL GST9675JQ0
There are a few things I could be. Motor, timer or selector switch.
Some of the test can be confusing so lets start with the motor. First off I will say if it will agitate on high then it is not the motor but looking at the timer chart I see that on normal it will agitate on med or part of the cycle then again on high so you might not have noticed if it is agitating on high or not.
Unplug the washer and assess the motor. Look at the motor and you should see a blue wire and a white wire. Unplug the wires and test for continuity across the terminals that those two wires were connected to. It should be roughly 2.3 ohms but if it is not exact don’t worry about it the motor is not bad.
If that isn’t the problem, post back and we will go from there.
If you have trouble accessing the motor check out this page Whirlpool Washer Disassembly
There are videos at the bottom if the text is confusing.