fridge and freezer not comming up to temperature
(St Thomas, Ontario, Canada)
Its a side by side refridgerator, its a Feb. 2007 year...hence serial number DM433003....Model number GSR23KSTE SS.......Just bought it used...selleres telling me something must have gotten lose through transportation..(not believing this). we were very careful...All functions respond accordingly....ice maker works great and crusher...lots of ice within a 24 hour period....at this point have had the fridge now for about 22 hours....bought food to half fill both sides of frige. Temperature is presently 25 on freezer and 43 on the fridge side. Have checked for freezing pipes and/or any icing in fridge or by compressor and area...all is clear....compressor nice and quiet as well as fan(s).Bought thermometer to check if digital display is accurate and it is. wondering if it could be stuck in defrost mode? exposed coil at back fairly clean and not hot. Not sure what is normal...do remember being behind other fridges and touching the coil and found it was quite hot....not in this case though. Its warm to the touch...thats about it. No weird noises from unit. I am a technician myself...use to repair TVs and amplifiers...ect..in other words can follow your instructions...will wait for your responce...hope I have supplied enough information for you...thank you so much in advance...Gerald
The first thing that jumps out at me is the fact that you say you have plenty of ice yet the temperature is 25 degrees in the freezer. If it were 25 degrees in the freezer it would barely be making ice (if at all).
One thing that often happens when a refrigerator is off or transported is the evaporator fan (fan in freezer) will hang or fail. Make sure the fan inside the freezer is running and if not take
a look at this page GE Refrigerator Fan Motor Diagnostics
Next make sure the light switches are working, as in the lights will turn on and off when the doors are closed. Even if you don’t have a light bulb the light switch must still work but the easiest way to tell if they are or not is to see if the light is turning on and off. Also not only do you need to know if the light switch is working you also need to know if the door is striking the switch or not. When the door is open for three minutes (or the board thinks the door is open) the main board will close the damper to the fresh food section. This could cause your problem.
You haven’t had it plugged in long enough for it to be a defrost problem so we can rule that out.
If you haven’t found anything at this point you will have to take the back cover out the freezer to view the freezer coils. What you want to see when the compressor is running is a light coat of frost along the freezer coils. If there is heavy frost you have a defrost problem (I wouldn’t expect that being that it has only been running for a day). If there is light frost on only part of the coils and nothing on the rest then you have a major refrigeration problem such as low on gas or bad compressor.
Let me know what you find.
My personal computer at my house is in the shop and I have to use the one at work so it may be a few days between responses. Sorry for any inconvenient.