Whirlpool Washer Not Running Repair GuideIs your Whirlpool washer not spinning or washing? This clothes washer repair guide will walk you through the steps in repairing your washer. These are the same steps I take in repairing washers professionally. So read each section carefully until your washer is repaired. Search by Model Number:
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It’s easy! Just find the model number of the appliance you are working on. Next, type it in to the model number box and it will take you to an illustrated parts diagram for your appliance. Then just simply choose the part you need from the diagram. If you need help finding your model number click here COUPLINGThe coupling is a device that connects the motor to the transmission and is on all direct drive Whirlpool washers (pretty much all of them made after the 80s). To check this, first turn the washer to spin and turn it on. If you hear the motor running and its not spinning it is almost always the coupling. Unplug the washer. Now you need to take the case off. To do this to take out the two screws that hold the control panel in place (one on each side, you may be able to see them in front, you may have to snap off two covers to see them or they may be on the back) then hinge the control panel up. Once its up, you should see a plug attached to the case with three wires - unplug it. Now remove the two clips on each side of the case under the control and lean the case over then slide it out of the way. Next remove the pump (I don’t remove the hoses but you can) it’s held on by two clips remove them and pull the pump off. Now remove the motor (I don’t unplug wires but you can) it’s held on by two clips remove them and the motor should fall down. Move the motor to the side and you should see the coupling. There are three parts to the coupling one on the motor, one on the transmission and one in the middle. If any of these parts are broken replace all of them (they all come together). If the coupling is not bad then your problem more than likely the clutch.
The motor coupling and the clutch can be purchased at AppliancePartsPros.com Lid SwitchOn most Whirlpool washers the lid switch will only cause the washer not to spin. But some models the lid switch will cause the washer not to spin or wash. Use this link to learn more on how to check the lid switch Whirlpool washer won’t spin Lid switches can be purchased at AppliancePartsPros.comMOTORWhen you turn your Whirlpool washer to spin and all you hear is a buzz, then the problem is most likely the motor. Unplug the washer. Now you need to take the case off. To do this to take out the two screws that hold the control panel in place (one on each side, you may be able to see them in front, you may have to snap off two covers to see them or they may be on the back) then hinge the control panel up. Once its up, you should see a plug attached to the case with three wires - unplug it. Now remove the two clips on each side of the case under the control and lean the case over then slide it out of the way. Next remove the pump it’s held on by two clips remove them and pull the pump off. Now remove the motor (I don’t unplug wires but you can) it’s held on by two clips remove them and the motor should fall down. Move the motor to the side and you should see the coupling. Now turn the coupling by hand (both ways) while turning it you should see the tub or the agitator turn. If you cannot turn the coupling the transmission is locked up and needs replacing.
If you can turn the coupling both ways then you need to take the hoses off the pump to see if there is anything in the pump (I rarely see this on Whirlpool washers) if so remove the obstruction your problem should be fixed. If there is nothing in the pump the motor is bad and needs replacing. Motors and water pumps can be purchased at AppliancePartsPros.com Return From Whirlpool Washer Not Running Repair Guide
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