GE front load washer error codes are accessed from the service mode and provide
a very good starting point to pinpoint problems with these washers. The way
these washers are setup it can be very hard to pinpoint problems without
entering the service mode and viewing the error codes. One thing you must
understand is that the error codes doesn’t necessarily diagnose the washer for
you; it simply gives you a starting point. It is best if you use this page in
conjunction with my other GE front load washer repair pages.
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Entering And Exiting The Service Mode On A GE Front Load Washer
Follow these steps to enter the service mode on a GE front load washer.
1. Close the door.
2. Clear current cycles by pressing the power button. Make sure the screen is blank before attempting to enter the service mode.
3. Disconnect power to washer for at least 30 seconds.
4. Reconnect the power and within 30 seconds of reconnecting power complete the next step.
5. Press signal -delay start -signal - delay start.
If you successfully enter the washer into the service mode, t01 will be displayed and the door will lock.
Note: Entering the service mode is a little different on models GFWN1000, GFAN1000,GFWN1100, and GFAN1100. To enter the service mode on these models press signal, extra rinse, signal and extra rinse. Press the same button sequence to exit the service mode.
Never disconnect the power to the washer while it is in the service mode. Doing so may result in a damaged control board.
To exit the service mode press signal -delay start -signal - delay start.
Once you have diagnosed a GE front load washer it is very important to clear the error codes. If you don’t clear the error codes when you have another problem the old error codes will still be there from an issue that has been resolved. To clear the error codes press and hold start/pause until E00 is displayed. Press power to exit this test mode and the display should go back to t02.
To enter the error code test mode on a GE front load washer, rotate the control knob until t02 is displayed in the control panel then press start/pause to enter the test mode. This is where all error codes are stored. Once you have entered the test mode, you will see the most recent error code that the control has flagged. If you press start/pause you will see the next recent error code. If you continue to press start/pause you can view up to the ten most recent error codes. Most of the time there will be only one or two.
If you see this error code on a GE front load washer, chances are you are having problems with the washer pausing during a cycle. When the washer senses that the washer has been trying to fill with water for more than 8 minutes it will pause and the lights will flash.
The first thing you should do is make sure the water valves on your house-plumbing are turned on fully.
If that isn’t the problem, cut the water off and disconnect the hoses then check to see if the strainers in the hoses are clogged and if so, clean them.
If the water was on and the strainers are not clogged basically you need to replace the water valve on the washer. However, if you want to take it a step further to ensure you don’t replace the wrong part, you can run the t08 and t09 test modes as described on this page GE Frontloader service mode
Off balance loads can cause this error, so retry before replacing any parts unless you can see water flowing into the washer when it is off.
Flood protection drain is a drain mode that is activated when the washer is in an idle state and the control determines that the washer is overflowing by monitoring the water level control input. A leaking water valve or a bad water level control can cause this. If the water valve is causing this you should see water seeping into the washer when it is off. If not, run the water level control test on this page GE Frontloader service mode
If E is not the first thing displayed during the water level control test mode, replace the water level control.
This means that the control isn’t getting an electrical signal from the water pump. A clogged pump, bad pump, loose connection or a bad control board can cause this error code. The first thing you will want to do is check for a loose connection. Then make sure the pump isn’t clogged. Check the pump motor with an ohmmeter and if it is open replace it. At this point the only way to tell if the control or the water pump is the problem is to run the water pump test on this page
Test for voltage at the pump during the test. If the pump is getting power but will not run, replace the water pump and if the pump isn’t getting power, replace the control.
This means that the washer is taking too long to drain. A clogged water pump or a clogged drain hose can cause this. Note that if your drain is more than 96 inches high you will get this code.
What both of these errors mean is that the control board isn’t getting the correct feedback from the switch in the dispenser motor. Typically, a bad dispenser motor assembly will cause this.
These three errors are motor errors and can be caused by a bad inverter or motor. First, clear the code, exit the service mode and disconnect the power to the washer for at least 30 seconds. Don’t disconnect the power until you exit the service mode because it may damage the control. If the problem persists see the page below.
If your washer has stopped then you enter the service mode and you see this error make sure your washer isn’t overloaded.
Check for a mechanical failure such as make sure the basket will spin freely by hand. Clear the code, exit the service mode then unplug the washer for 30 seconds. Then if the problem reoccurs replace the inverter.
These errors are inverter errors and can be caused by a bad inverter or motor. First, clear the code, exit the service mode and disconnect the power to the washer for at least 30 seconds. Don’t disconnect the power until you exit the service mode because it may damage the control. If the problem persists see the page below.
Check for loose connections between the control board and inverter. If you do not find one replace the inverter.
These errors mean the main control board is bad.
Check connections between the control and the door latch and if the connections check ok, replace the door latch.
System contact error is just a fancy way of saying the washer has a loose or shorted connection. This connection can be anywhere on the machine, so check all connection plugs. If you don’t find a shorted or loose connection, replace the control panel.
The first thing you should do is to run the t06 water level control test as described on this page GE Front load washer service mode
If the water level passes the test with no problems, replace the main control.
To check this on a GE front load washer, access the thermistor by removing the bottom front panel of the washer to access the water heater and thermistor. The water heater and thermistor are located at the bottom of the tub. Disconnect the wires from the thermistor and test ohms across the two terminals. At room temperature, the thermistor should be approximately 12K ohms. If the sensor is open, shorted or way off of the 12K ohms mark, replace it.
E70/E71 Keypad Errors
If dirt, grease or foreign objects get logged in between the keypad and the front housing, you may get these errors. Separate the control from the control housing and clean. If that doesn’t repair the problem, replace the control.
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The most commonly used diagnostic tool is the ohmmeter check out this page.