Water Dispenser Line in Freezer Door Broken/Loose

by Andrew
(Newcastle, Australia)

We have a GE model TFG27PFXa. The water line going into the freezer door comes out - it looks like it either has broken off inside the door (about 2 inches in) or, if it somehow seals inside the door, it has come loose. Any ideas on how to fix this? I bought the fridge second hand and someone has tried to seal it from the bottom of the door with silicon, but this does not work.





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Answer

Hi Andrew,

Replacement parts in General Electric TFG27PFXAWW Refrigerator
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You will have to replace the water line up inside the door. Take the door off by removing the screws on the hinges. Once done, lay the door flat on the floor with inside facing upward. Remove the screws that hold the door gasket on. Remove the door gasket and carefully place it somewhere that it will not get bent, crimped or stepped on. Separate the inner door liner from the door. Once done you should see the water line. Replace it and reassemble. Here is a link to the line I am talking about.






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I hope this helps!!

Thank you,
Shawn/administrator

Comments for Water Dispenser Line in Freezer Door Broken/Loose

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Water line is solid part of door
by: Anonymous

Hi Shawn

I have taken the door off and the inner shell to reveal a solid foam lining that the water line must be in. Can't see the water line at all, and the entry point thru the bottom of the door goes straight into the solid foam.

Any suggestions?

Thanks Andrew

Fixed
by: Andrew

HI again

I took the foam off the back of the water and ice outlet in the door and the fed the tubing down through a hole in the base of outlet, then trhough the solid door until it appeared out the bottom. All fixed. Thanks so much for you help.

Cheers
Andrew

Different Model
by: Todd

I have the same problem, except my model is a
GE- GSH25JSTASS, by looking at the parts diagram and removing the seal I do not see anyway to remove the inner door panel. There has to be a way to get to this water line. Please help. Thanks, Todd

Line browk also but no screws under seal
by: Bob

I have model GSH25JFTA WW that the line was broke during a move. I am not able to find a way in to replace the line. Any ideas?

WATER LINE LEAKING INSIDE FREEZER DOOR TO DISPENSER
by: DAVID

I HAVE A GE SIDE BY SIDE
MODEL # GSHF3KGZBCBB
THE WATER LINE LEAKS INSIDE THE FREEZER DOOR AND I CANT SEE HOW TO OPEN UP THE FREEZER DOOR LINER TO ACESS THE LINE TO REPLACE IT, THERE ARE NO SCREWS UNDER THE WEATHER SEAL TO REMOVE THE INSIDE OF THE DOOR - PLEASE HELP

Answer

David,

You cant take the door apart. If the line is leaking inside the door the only way to fix it is to replace the door.

That is the official answer however I have been told you can fish a new line through the door. You can try it.

Take a 2 inch screw that fits tight into the water line and screw it in about halfway. Then cut the head off the screw. Now you can screw the new line onto the screw. The screw should hold the new line to the old line without making it bulky allowing it to be pulled through.

I have never tried this and don't know if it works or not. I will say you have one shot at this if the line comes loose halfway you will never get it.

Also make sure this is the problem before attempting this. Make sure the leak isn't coming from condensation or that the water isn't leaking from the dispenser and running down the door.

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