refrigerator not cooling

by Troy Young
(Windsor, PA)

Our GE side by side is not cooling. The condensor fan and freezer fan are running. It seems to me the Compressor is not running, ie; no humming, all lines cold. I took out the relay and overload. The brown relay does not rattle but the overlaod does. I have looked at the motherboard and all "looks" well from what I can tell.

any help would be much appreciated.

Thank you.

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Answer

Hi Troy,


If both of the fans are running and the compressor isn’t the main board is bad. The compressor should be running if both fans are running. To confirm disconnect power and look at the back of the board to see if there is a loose solder joint. Even if there isn’t I still believe you have a bad board.


Thank you,
Shawn/administrator