Ice Maker overflowing

by Steve
(Austin, TX)

My Whirlpool ice maker (storage bin on freezer door) overflows. I replaced the ice maker 6 months ago (ordered from your site-great service!) It has worked fine until it started to overflow. I defrosted the ice maker and removed ice sickles in the freezer. Worked for about 10 days and then same problem. The refer/ice maker is level and no kinks in line. What would you suggest? Should I replace the water control value located on wall?

Find your part:


Hi Steve,

The icemaker is fairly new so you wouldn’t think that is the problem however it can be and if it is I believe you may have 1-year warranty on the part. I am not 100% sure on that because I don’t know Whirlpools warranty policy.

First look in the tube that fills the icemaker to see if it is clogged with ice. Also check the cup on the back of the icemaker to see if it is clogged with ice. If so clean the ice out and replace the water valve on the back of the icemaker.

The most likely cause for this is the water valve on the back of the refrigerator will stay on too long. It stays on after the icemaker stops calling for water. What you can do is make a jumper wire by skinning a short piece of insulated wire about a ½ inch on each end. Remove the front cover off the icemaker and you should see test holes. Make sure the icemaker isn’t in the middle of a cycle. Insert one end of the jumper into the test hole marked V and the other in the hole marked L. Once done the water valve should come on and run water. When the water starts to come into the icemaker pull the jumper out. As soon as you pull the jumper out the water should cut off. If it doesn’t, replace the water valve on the back of the refrigerator. If it cuts off repeat the test several times until feel confident that the valve is working ok.

If you have a model with the ice-bin mounted to the door do not attempt this jumper wire test because it will not work. In this case you will just have to guess (more or less).

Thank you,

Comments for Ice Maker overflowing

Click here to add your own comments

Apr 13, 2014
ice maker overflowing
by: tom

hey shawn
mine was overflowing,we defrosted with hair dryer and turned water on ,no water through valve
I jumped with wire and it turned on and off when I plugged and unplugged but no water without jumper wire can u help
thanks tom

Apr 14, 2014
by: Shawn/admin

Replace the icemaker and make sure the tube that feed water to the icemaker isn't clogged with ice.

Apr 30, 2015
Water overflowing
by: M.S.

Replaced the ice-maker, replaced the fill valve. Still water is overflowing. Have not done any electrical shorting tests. What more can be done?

May 27, 2015
Ice Maker Overflowing Whirlpool WRS965CIAM00
by: Anonymous

My icemaker overflowed (storage bin on freezer door) and water ran out of dispenser. Had to shut of water valve to stop water from running. Unplugged refrigerator a few minutes and plugged back in. Ice maker worked for a couple of weeks then overflowed overnight water all over the floor. Called for service and had ice maker module replaced. The line was steam cleared for any ice blockage. It worked fine for a week then overflowed and water ran out dispenser again, had to shut off water valve to stop water from running.

What could the problem be?

May 29, 2015
Water Valve
by: shawn

The water valve most likely caused this issue, replace it and your problem should be solved.

May 10, 2016
by: Ray

Hi Shawn,

I have an ice maker with the bin in the door. I had to replace the two circuit boards that sense the ice level. Shortly after this the ice make began to overflow. The wiring harness is REALLY short and it was a serious pain to install. To the best of your knowledge, is there a trimmer pot or some other adjustment that I can make to reduce the time that the valve is open?



May 11, 2016

by: shawn

Yes you can turn the time down however it didn't just get out of adjustment furthermore the adjustment is for adjusting cube size not for compensating for overflow. I recommend changing the valve.

Feb 07, 2017
Overflow problem
by: Richard

Our icemaker overflowed and ice blocks the ice tray. It looks like a valve problem, but how do we get the excess ice from around the ice making tray?


Hi Richard,

I am guessing you are talking about a side x side refrigerator and the ice bucket is stuck. The answer is not easy! But the only way I do it is to spray hot water down behind the bucket.

Once you get the bucket loose you need to be sure no ice is causing the auger motor hang.

Also you might want to remove the back panel out the freezer to make sure ice didn't form in the evaporator area.

Thank you,

Click here to add your own comments

Return to Refrigerator Repair . is a free service but it cost to keep it up and running. Donate to let this website help you next time!

Appliance parts online, right part, best price and fast shipping.