Ice Maker overflowing

by Steve
(Austin, TX)

My Whirlpool ice maker (storage bin on freezer door) overflows. I replaced the ice maker 6 months ago (ordered from your site-great service!) It has worked fine until it started to overflow. I defrosted the ice maker and removed ice sickles in the freezer. Worked for about 10 days and then same problem. The refer/ice maker is level and no kinks in line. What would you suggest? Should I replace the water control value located on wall?

Find your part:

Answer

Hi Steve,

The icemaker is fairly new so you wouldn’t think that is the problem however it can be and if it is I believe you may have 1-year warranty on the part. I am not 100% sure on that because I don’t know Whirlpools warranty policy.

First look in the tube that fills the icemaker to see if it is clogged with ice. Also check the cup on the back of the icemaker to see if it is clogged with ice. If so clean the ice out and replace the water valve on the back of the icemaker.

The most likely cause for this is the water valve on the back of the refrigerator will stay on too long. It stays on after the icemaker stops calling for water. What you can do is make a jumper wire by skinning a short piece of insulated wire about a ½ inch on each end. Remove the front cover off the icemaker and you should see test holes. Make sure the icemaker isn’t in the middle of a cycle. Insert one end of the jumper into the test hole marked V and the other in the hole marked L. Once done the water valve should come on and run water. When the water starts to come into the icemaker pull the jumper out. As soon as you pull the jumper out the water should cut off. If it doesn’t, replace the water valve on the back of the refrigerator. If it cuts off repeat the test several times until feel confident that the valve is working ok.

If you have a model with the ice-bin mounted to the door do not attempt this jumper wire test because it will not work. In this case you will just have to guess (more or less).




Thank you,
Shawn/administrator