Ice maker not dispensing ice, yoke seems loose

by Kerry
(Illinois)

Hi,

GE Model# GSS23WSTA SS

I replaced the auger because one of the plastic fin broke. The ice maker still did not pump out ice, the motor is running and ice is still being made. Then I thought I put the blades in wrong, after numerous attempts, i caved and ordering a whole new ice bucket with the auger. The same thing happen motor runs and no ice comes out.

I noticed when the ice bucket is out the stelnoid works and the yoke turns. When the ice bucket is in place the yoke gets stuck. When you twist on the Yoke it seems to be unscrewed a bit. After tightening the yoke it will spin for a short time and its like its coming unscrewed and stop spinning with the ice bucket in place. Take the ice bucket out and it spins. So what i see happening is the pressure from the ice bucket is causing the yoke to unscrew a bit, therefore not turn the auger.

Is there a nut that has fallen out, if not, how do I fix this?

Thanks,
Kerry

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Answer

Hi Kerry,

Before we jump to conclusions tighten it up as hard as you can and see if that does the trick. I am afraid that will not work because I believe the yoke is striped out on the auger motor shaft. Often when this happens you will not be able to take the yoke off or tighten it up enough to work. The only choice you have is to cut the motor shaft off and replace the yoke and the motor.










If you can remove the yoke without causing damage to the motor shaft you may be by without replacing the motor.

Thank you,
Shawn/administrator