(New Jersey, USA)
I have a nine year old GE Profile Model TFX 25 PRBBWW.
I've been having to jiggle the Crushed Ice and Cubes handle to get ice and eventually I couldn't get it to work at all. However, I could always hear a steady buzzing sound while I pressed and held a cup against the back of the ice delivery compartment; but no ice would come out.
I lifted out the ice storage bin, emptied it, and rinsed it thoroughly with warm water. The spiral auger rotated freely by hand, and the dispensing path and chute were clear. With the ice bin still out I reached to the rear wall and was able to manually rotate the shaft which drives the auger. It turned smoothly in either direction with moderate pressure.
I put the ice bin assembly back in and allowed the refrigerator to produce enough new ice to enter the auger. I could get ice only intermittently by sliding the dispenser handle back and forth between the crushed and cube positions. It seems that I can't get cubes unless I begin in the crushed position, then jiggle the handle until crushed ice comes, then continue sliding the handle to the right and try to find a working spot near the cube position.
Can you help me? It seems to be an electrical switch problem. If so, how do I access the switch and replace it?
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