GE refrigerator ice maker does not dispense ice

I have a GE side by side refrigerator model #TPX24PRYEWW 23.5 cuft .The icemaker although makes ice but it does not dispense ice .You hear a humming noise.It does dispense water and the light works but no crushed ice or cubed ice.At first you had to to jiggle around with the switch till you get ice.But now it totally stopped dispensing ice.is it the motor?

Thank You for your help with this problem






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Answer

Hi

Had you not said that you hear a humming noise I would say without hesitation that the control board in the door was bad. However since you are hearing the humming noise there is a chance there is something else. Take the ice bin out try it without the ice bin. Open the door and press the door switch so you can try the dispenser and see what it going on. When you do this the fork in the back of the dispenser should turn and the solenoid should lift up. If the solenoid lifts up but the fork doesn’t turn then I still think the board is bad. Before you replace the board see if the motor will turn by hand and if not it is frozen and if so go ahead and replace the control However if the fork turns and the solenoid lifts then the problem is going to be mechanical problem with the ice bin.

If the problem is a mechanical problem with the ice bin then this page will help. GE Ice Dispenser Repair Scroll down to the section titled Old Style GE Dispenser Repair. Unfortunately the video is not for your model.

Here is a link to the dispenser board that I think is the problem.


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Thank you,
Shawn/administrator

Comments for GE refrigerator ice maker does not dispense ice

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Feb 27, 2013
Question
by: Anonymous

When you say go ahead and replace the control, are you talking about the board? Mine is doing exactly that. The solenoid is lifting up, but the corkscrew mechanism doesn't turn to push the ice forward.

Feb 27, 2013
RE
by: Shawn/admin

Yes, I was talking about the board.

Jul 02, 2015
we have a "new" icemaker
by: Anonymous

the fork in the freezer that slides into the auger is not held securely in place. when the shaft turns, any tension on the fork keeps the fork from turning, but not the shaft. the diagram shows a screw or bolt holding the fork to the shaft, but ours appears to be threaded, like it needs a nut? or maybe the fork is threaded? ideas?

thanks

Jul 06, 2015
Auger motor
by: shawn

I have seen this a few times and it will most likely need an auger motor and the fork. I think the threads on the motor are stripped out.

May 31, 2016
Ice does not dispense
by: Mark

hello. Gec side by side fridge Makes ice does not dispense.. No water comes out either.

Board lights work.. Open door alarm flashes..

Dispenser arm flaps goood. No noise is made when ice or water dispenser is made..

Whats the next test i should folloow?

Thanks

Jun 01, 2016
Mark
by: shawn

Check to see if when you hit the dispenser paddle the entire refrigerator seems to cut off (fans and dispenser light bulb). If so replace the main board.

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