Dryer won't shut off

by Rick
(Lancaster, Ohio, USA)

My Whirlpool Estate # EED4300 VQ doesn't shut off. The timer doesn't seem to be working. Could there be any other reasons?

Find your part:


The timer is not typically what causes this problem but it can be. The easiest way to tell if it is the timer is to use the dryer on the timed dry cycle. This will eliminate everything but the timer so if it doesn’t work on timed dry the timer is bad. However if the timer does work on timed dry you could have other problems.

If it dose work on timed dry the problem is most likely that the dryer isn’t heating. The is because the dryer will turn no matter what on timed dry but on automatic cycle the timer will not turn unless the dryer is heating. Run the dryer for a few minutes, open the door and see if it is heating.

The heating element or one of the hi-limit switches is what typically cause this type of dryer not to heat. Unplug the dryer and take the back off the dryer. You should see the two thermostats and the heater on the right hand side. The heater is inside a metal can and the thermostats are attached to the side of the can. If you have an ohmmeter you can test for continuity across the heater and both thermostats. Be sure to remove the wires before doing so. If one of the thermostats is open replace both (they come as a kit) and if the heater is bad replace it. If you don’t have an ohmmeter you can remove the heater and look at it very hard to see if it is broken. If the heater is bad the coil will be broke in two somewhere. If you do not see anything wrong with the heater replace both thermostats.

If the dryer is heating and will work on the timed dry cycle then there could be a bad resistor. This is very rare (I am not even 100% sure yours has a resistor) but could be the problem.

Thank you,

Click here to post comments

Return to Dryer Questions Archives 2010.

Appliance-repair-it.com is a free service but it cost to keep it up and running. Donate to let this website help you next time!

Appliance parts online, right part, best price and fast shipping.

All parts purchased through Appliance-repair-it.com have a 365 day return policy!!

Need a part?
Start Here
Please enter part or model number:

Help Finding Model Number

Your Host

Appliance Repair Expert


  • Appliance repair since 1996
  • 2-years refrigeration courses
  • 1-year electric theory courses
  • 1-year residential wiring course

Appliance Accessories And Products I Recommend

The most commonly used diagnostic tool is the ohmmeter check out this page.

Appliance-repair-it.com is a free service but it cost to keep it up and running. Donate to let this website help you next time!

AppliancePartsPros.com, Inc.