i have a ge side by side GSS201EPC WWAnswer
THe coils are not visble from the back or under the unit. How do i get to them? THere is a small panel on the bottom rear that when removed exposes the compressor, i think. It was full of dust, and i vacuumed it out the best i could. The whole thing is not cooling properly. please advise on how to get to the coils.
On this model refrigerator you aren’t supposed to have to clean the coils. That is not to say the coil will not get dirty just that GE says that when the coils get dirty it will not cause it to stop cooling like it would on the older models. In any case when you take the back cover off the refrigerator the coils are to the right. They are round like a barrel or cylinder.
The problem you are having is most likely caused by something else such as fan motors, defrost, compressor, or main board.
The most common is the defrost problem, look in the back of the freezer to see if the back wall is covered with ice and if it is remove the back wall. If when you remove the back wall the freezer coils are wrapped up with ice you have a defrost problem. A bad heater or thermistor typically causes this.
These pages will help GE Refrigerator Not Cooling
Use this page if the compressor isn’t running GE Refrigerator Not Running